The customer testimonials on this page reflect only some of the comments we have received since July 2003, when we began to keep track of users' feedback. These are original and largely unedited quotes, arranged in reverse chronological order. If you would like to share your own experience, please send us your feedback from our Contact Us page. We realize not all comments are always upbeat, so if you want to criticize us, go ahead and say it – that is alright by us too. When critical feedback is given, we use it to try and improve our services and products.
|
|
April 2008
|
|
...I did find what I was looking for. Your company was rated as a high trusted "good" company. I believe this statement to be true. Again, Thank you.
|
J. P.
Wetumpka, AL
|
|
|
February 2008
|
|
Thank you very much. I have to say, this has probably been the best customer service I've ever received!
|
E. C.
Nashville, TN
|
|
|
December 2007
|
|
I appreciate it. This document will save me about 8 hours. You are the bomb.
|
D. F.
Clifton Park, NY
|
|
|
November 2007
|
|
Thanks very much for your understanding and explanation of the tax map situation here in Suffolk County, NY ... I enjoy the convenience of your service and am impressed with your thorough approach to my situation.
|
F. K.
Blue Point, NY
|
|
Assessors Parcel Maps (Tax Maps) are now available!
|
|
|
June 2007
|
|
I am always very happy with your service and I found the new feature of report history storage a great feature!! Thanks again.
|
M. S.
Yorktown Heights, NY
|
|
|
May 2007
|
|
Thank you and will visit often... and will spread the word to our brokers too of your service. It sure beats going down to the county to get the docs you need when you can get them right here.
|
S. P.
Newport Beach, CA
|
|
|
April 2007
|
|
Thank You HomeInfoMax...I really love the way you treat your customers. I am please with the speediness of your response and your attentiveness. Thank you again for all you kind word, encouragement and direction....HomeInfoMax..is the best!
|
K. P.
Smyrna, GA
|
|
|
March 2007
|
|
... It is very rare these days that a company would do what you have done. For what its worth I will definitely use your service in the future and highly recommend it to people needing that type of information.
|
R. C.
Brodhead, WI
|
|
|
September 2006
|
|
I thank you so very much and will use your company again in the future, you are an honorable business and on the internet it is a pleasure to find such great customer service.
|
C. D.
Fort Myers, FL
|
|
|
July 2006
|
|
Thank you for the great service that you have provided for me. I have found everything that was needed to find the property of our choice and the tools needed to research it, with your web site. I am glad to know that if and when I need to purchase more property, you will be there.
|
S. I.
Ponchatoula, LA
|
|
|
January 2006
|
|
Wow. I have to say that your response was quick, positive and professional. Should I decide to return to real estate investing in the future, I will
return to HomeInfoMax. Thank You.
|
M. V.
Half Moon Bay, CA
|
|
|
September 2005
|
|
Thanks very much; your customer support has always been excellent and it's sincerely appreciated.
|
K. T.
San Mateo, CA
|
|
|
June 2005
|
|
Thank you so much for this service. So many internet services are tricky, misleading and manipulative. Yours was pretty straightforward. I realized that to get what I wanted I would need to upgrade, and it wasn't terribly expensive. It saved me a trip to downtown with parking, long lines, and generally unhelpful city employees. Thank you for designing a site for all usage levels, and easy enough for a novice to access.
|
M. D.
Canton, MI
|
|
|
May 2005
|
|
Thank you -- I am so glad to see there are still some business's out there that are really concerned about customer service.
|
J. N.
Turtlepoint, PA
|
|
|
March 2005
|
|
I'm very disappointed in your site for the reason that I cannot search an entire state. Is that possible at all. I did not understand it would be such a limited search engine.
|
J. B.
Mukilteo, WA
|
|
Statewide property search by owner name is now available!
|
|
|
March 2005
|
|
Thank you for your help, though it is not what I was looking for it still is good information to have. I went to the town today and obtained the deed for the property, I was hoping not to have to go to the town hall of records but it seemed the best way to get the info on the deed. Thanks again for your service.
|
S. H.
Brewster, NY
|
|
Real Estate deeds and documents are now available!
|
|
|
February 2005
|
|
... We are involved in Real Estate investing for many years now. HomeInfoMax with your very good support is great. We are promoting HomeInfoMax services to our friends and associates with pleasure. ...
|
R. C.
Parsippany, NJ
|
|
|
November 2004
|
|
... In my personal opinion, customer service is more important than the product itself. I could have gotten a great product but if the customer service was terrible I would not likely buy another product from that company. Fortunately, in this situation I was able to get a great product and great service and I just wanted to say thanks to all of you for having such high ethics for the customers that you serve. ...
|
L. F.
Kapolei, HI
|
|
|
November 2004
|
|
I am a mortgage broker ... I have never had such a response from a company such as yours. It was personal. ... You actually read my email. So I say to you -- thank you. I appreciate it. You should be commended. I felt you should know. ...
|
B. D.
Imperial, MO
|
|
|
May 2004
|
|
I was shocked to speak to a real person. (you are real are you?) I was VERY impressed with the level of customer service. Thank you for your help in getting me up and running.
|
M. B.
Wheat Ridge, CO
|
|
|
November 2003
|
|
Your support is awesome! So very fast with answers and on a weekend too! I am heartily impressed with your levels of customer service.
|
K. J.
Perris, CA
|
|
|
October 2003
|
|
... It's hard to find a creditable company out there anymore. I look forward to seeing your co. grow and add new counties ...
|
S. W.
Everett, WA
|
|
Property records are now available for over 3000 Counties in 50 States!
|
|
|
July 2003
|
|
... As a sales person, I value customer service greatly, and yours is duly noted. I have found you service useful, and will use it again.
|
C. T.
Lakewood, CA
|
|
|
July 2003
|
|
... I would like to thank you for your amazing response from your website. I have been screwing around with the scams on the Internet for three days to no avail. However, your information does give me a start on what I want to know ...
|
P. S.
Rosanky, TX
|
|
